<blockquote style="margin: 30.0px 0;padding: 16.0px 20.0px;font-size: 16.0px;color: #999999;background: #f3f4f5;">企业发展的过程中，老客户是非常重要的一部分，开发新客户的投入一般都会是维护老客户的数倍，加工定制类商家如何做好老客维护？商学院讲师李鑫老师给大家带来分享。</blockquote>
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<div>客户分成筛选</div>
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<p style="margin: 30.0px 0;font-size: 16.0px;line-height: 30.0px;color: #666666;">在生意参谋，我们可以看见流程客户，通过数据呈现，进行客户分层建档。</p>
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<div>关注买家CRM，了解客户</div>
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<div style="margin-top: 30.0px;margin-bottom: 30.0px;"><div class="csbc-editor-banner-0-1-5"><div style="display: flex;flex-direction: column;align-items: flex-start;"><div style="position: ;display: block;max-width: 100.0%;"><img style="vertical-align: top;max-width: 100.0%;margin: auto;" src="https://cbu01.alicdn.com/img/ibank/2020/685/928/21225829586_1265386716.jpg"/></div></div></div></div>
<p style="margin: 30.0px 0;font-size: 16.0px;line-height: 30.0px;color: #666666;">CRM常用手段：</p>
<div style="margin-top: 30.0px;margin-bottom: 30.0px;"><div class="csbc-editor-banner-0-1-5"><div style="display: flex;flex-direction: column;align-items: flex-start;"><div style="position: ;display: block;max-width: 100.0%;"><img style="vertical-align: top;max-width: 100.0%;margin: auto;" src="https://cbu01.alicdn.com/img/ibank/2020/327/748/21225847723_1265386716.jpg"/></div></div></div></div>
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<div style="width: 5.0px;height: 18.0px;background: #027cff;margin-right: 16.0px;position: ;top: 6.0px;float: left;"></div>
<div>沟通技巧及频次</div>
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<p style="margin: 30.0px 0;font-size: 16.0px;line-height: 30.0px;color: #666666;">客户回访关怀注意事项：</p>
<div style="margin-top: 30.0px;margin-bottom: 30.0px;"><div class="csbc-editor-banner-0-1-5"><div style="display: flex;flex-direction: column;align-items: flex-start;"><div style="position: ;display: block;max-width: 100.0%;"><img style="vertical-align: top;max-width: 100.0%;margin: auto;" src="https://cbu01.alicdn.com/img/ibank/2020/492/619/21225916294_1265386716.jpg"/></div></div></div></div>
<div style="margin-top: 30.0px;margin-bottom: 30.0px;"><div class="csbc-editor-banner-0-1-5"><div style="display: flex;flex-direction: column;align-items: flex-start;"><div style="position: ;display: block;max-width: 100.0%;"><img style="vertical-align: top;max-width: 100.0%;margin: auto;" src="https://cbu01.alicdn.com/img/ibank/2020/664/149/21309941466_1265386716.jpg"/></div></div></div></div>
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<div>优惠劵玩法</div>
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<div style="margin-top: 30.0px;margin-bottom: 30.0px;"><div class="csbc-editor-banner-0-1-5"><div style="display: flex;flex-direction: column;align-items: flex-start;"><div style="position: ;display: block;max-width: 100.0%;"><img style="vertical-align: top;max-width: 100.0%;margin: auto;" src="https://cbu01.alicdn.com/img/ibank/2020/000/939/21309939000_1265386716.jpg"/></div></div></div></div>
<p style="margin: 30.0px 0;font-size: 16.0px;line-height: 30.0px;color: #666666;">以上就是维护老客户的相关内容，首先我们要进行客户分层，关注买家CRM，然后注意沟通技巧和频次以及优惠劵的发放，你都学会了？</p>